Terms & Conditions

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you or the entity you represent (“you”, “Customer”) and Shronix Technology Private Limited, a company incorporated under the Companies Act, 2013 (CIN: U62090RJ2025PTC105362), having its office at Jaipur, Rajasthan – 302012, India (“Shronix”, “we”, “us”), governing your access to and use of the Nidhi Cloud platform available at nidhi.cloud (the “Service”).

1.Definitions

• “Service” means the Nidhi Cloud software-as-a-service application, including all features, subdomains, APIs and related documentation.
• “Customer Data” means all data, records and files you or your users upload to or generate within the Service.
• “Subscription” means the paid plan you select to access the Service for a defined billing period.
• “Users” means the individuals you authorise to access the Service under your account (staff, agents and administrators).
• “Members / End-Users” means the members, depositors, investors, borrowers, customers or public who deal with you (the Customer) in your own business — with whom Shronix has no relationship whatsoever.

2.Acceptance of terms

By creating an account, clicking “I agree”, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy, Refund & Cancellation Policy and Service Delivery Policy. If you do not agree, you must not use the Service.

3.The service

Nidhi Cloud is a cloud-based software platform that enables Nidhi companies, co-operative credit societies and similar organisations to manage members, deposit schemes (SB, RD, FD, DDS, MIS), loans, accounting, branches and reports. The Service is provided on a subscription basis and is accessed over the internet through a web browser. It is a record-keeping and management tool only.

4.Shronix is a technology provider only

You expressly acknowledge and agree that:

• Shronix is solely a software / technology vendor. We licence a software tool to you; we do not carry on, and are not engaged in, any banking, non-banking financial, deposit-taking, lending, chit-fund, investment, Nidhi or financial services business of any kind.
• Shronix does not own, manage, operate, control, supervise or participate in your business, your branches, your schemes, or your dealings with any Member or End-User.
• Shronix does not accept, receive, hold, control, disburse or have access to any money, deposits, savings, instalments, subscriptions or funds belonging to you, your Members or the public. All such funds are collected, held and dealt with by you through your own bank accounts and your own payment arrangements. Nidhi Cloud merely records entries that you or your staff enter.
• You alone are responsible for obtaining and maintaining all licences, registrations, approvals and compliances required for your business — including under the Companies Act, 2013, the Nidhi Rules, 2014, applicable Reserve Bank of India directions, state laws and any other applicable law — and for operating your business lawfully at all times.
• Any decision relating to acceptance of deposits, payment of interest or returns, sanction or recovery of loans, and dealings with Members is taken entirely by you, in your sole discretion and responsibility. Shronix has no role in, and no responsibility for, any such decision.

5.Independent businesses, subdomains & no endorsement

• Every Customer is an independent legal entity operating its own separate and independent business. Nothing in these Terms or in your use of the Service creates any partnership, joint venture, agency, employment, franchise, sponsorship or fiduciary relationship between you and Shronix.
• For technical convenience, your instance of the Service may be made available on a subdomain of nidhi.cloud (for example, yourcompany.nidhi.cloud) and/or on infrastructure operated by Shronix. This is a purely technical hosting arrangement and nothing more.
• The use of such a subdomain, or the fact that the software is hosted by Shronix, does not mean, and must never be represented by you as meaning, that Shronix owns, endorses, sponsors, guarantees, recommends, vouches for, or is in any way affiliated with or responsible for your business, its financial soundness, or its conduct.
• You shall not represent, suggest or imply to any Member, End-User, authority or third party that Shronix is your partner, guarantor, principal, promoter, or that Shronix is responsible for or stands behind your business, deposits or obligations.
• The names, logos and marks “Shronix”, “Nidhi Cloud” and related marks belong to Shronix and may not be used by you to create any impression of association, guarantee or endorsement.

6.No liability to members, depositors or the public

• Shronix shall have no liability or obligation whatsoever to any Member, depositor, investor, borrower, customer or other member of the public dealing with you, for any loss, damage, non-payment, delay, default, dishonour, fraud, cheating, misappropriation, diversion of funds, misrepresentation or misconduct on your part or on the part of your directors, officers, agents, employees or representatives.
• Shronix is not a party to any transaction, contract, deposit, loan or arrangement between you and any Member or End-User, and receives no money under any such transaction.
• Any complaint, dispute, claim or grievance of any Member or End-User relating to deposits, interest, returns, maturity payments, loans, services, or the conduct of your business must be raised directly with you and/or with the appropriate regulatory, statutory or law-enforcement authority — and not with Shronix. Shronix is not a grievance-redressal or regulatory authority for your business.
• If any Member, End-User, authority, investigating agency or court approaches Shronix in connection with your business, Shronix may cooperate with lawful directions and requests (including providing records that you have stored on the Service, to the extent legally required). Such cooperation shall not be construed as any admission of involvement in, or liability for, your business, and shall be without prejudice to Shronix’s rights.

7.Accounts & eligibility

• You must be at least 18 years old and legally capable of entering into a binding contract, and duly authorised to represent the entity that subscribes.
• You must provide accurate, current and complete information during sign-up and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us immediately of any unauthorised use of your account at shronixt@gmail.com.

8.Subscriptions & billing

• Access to paid features requires an active Subscription. Current plans and prices are listed on our Pricing page and are quoted in Indian Rupees (INR).
• Subscription fees are billed in advance for the chosen billing period (monthly or yearly) and are payable through our authorised payment gateway.
• Unless you cancel, your Subscription continues for successive billing periods. Renewal reminders are sent before expiry.
• Applicable taxes, if any, will be charged in addition to the listed price as required by law.
• Refunds, where applicable, are governed by our Refund & Cancellation Policy.

9.Free trial

We may offer a 14-day free trial. During the trial you can evaluate the Service without charge. At the end of the trial, you may choose a paid plan to continue. If you do not subscribe, access to paid features may be suspended. We reserve the right to modify or withdraw trial offers at any time.

10.Acceptable use

You agree not to, and not to permit any User to:

• Use the Service for any unlawful, fraudulent, deceptive or unauthorised purpose, or to facilitate any Ponzi, pyramid, money-circulation or other unlawful scheme, or in violation of any applicable law or regulation;
• Upload malicious code, attempt to gain unauthorised access to the Service, other accounts, or our infrastructure, or interfere with its normal operation;
• Reverse engineer, decompile, resell, sublicense or create derivative works from the Service without our written consent;
• Use the Service to store or transmit content that infringes the rights of any third party, or to mislead any Member or the public.

Breach of this section is a material breach and may result in immediate suspension or termination under Section 18, without prejudice to our other rights.

11.Customer data & ownership

As between you and Shronix, you own all Customer Data. Each Customer’s data is stored in a dedicated, logically isolated database. You grant us a limited licence to host, process and transmit Customer Data solely to provide and support the Service. We handle personal data in accordance with our Privacy Policy. You are responsible for the accuracy, quality and legality of your Customer Data and for obtaining all necessary consents from your Members and Users.

12.Intellectual property

The Service, including all software, design, text, graphics, logos and the “Nidhi Cloud” and “Shronix” marks, is the exclusive property of Shronix Technology Private Limited and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

13.Third-party services

The Service integrates certain third-party providers — including payment gateways for processing subscription payments, email delivery services, and WhatsApp messaging for notifications and verification. Your use of these features may be subject to the respective third party’s terms. We are not responsible for the acts or omissions of third-party providers.

14.Availability & support

We strive to keep the Service available with a target uptime of 99.9%, excluding scheduled maintenance and events beyond our reasonable control. Support is provided by email and WhatsApp during business hours (Monday – Saturday, 10:00 AM – 7:00 PM IST).

15.Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that it will meet every regulatory requirement applicable to your specific business. You are responsible for verifying that your use of the Service complies with the laws applicable to you.

16.Limitation of liability

To the maximum extent permitted by law, Shronix shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, business or goodwill, or any loss suffered by any Member, End-User or third party. Without limiting Sections 4 to 6, our total aggregate liability arising out of or relating to the Service shall not exceed the amount you actually paid to us for the Subscription in the twelve (12) months preceding the event giving rise to the claim.

17.Indemnity

You agree to indemnify, defend and hold harmless Shronix and its directors, officers, employees and representatives from and against any and all claims, demands, actions, proceedings, penalties, fines, losses, damages, liabilities, costs and expenses (including legal fees) arising out of or in connection with:

• your business, operations, schemes, deposits, loans or dealings of any kind;
• any fraud, cheating, misappropriation, default, dishonour, misrepresentation or misconduct by you or your directors, officers, agents, employees or representatives;
• any claim, complaint or grievance by any Member, depositor, investor, borrower, customer or member of the public;
• any breach by you of any law, rule, regulation or direction (including the Companies Act, 2013, the Nidhi Rules, 2014 and RBI directions), or any regulatory, statutory or criminal action or investigation against you;
• your Customer Data, or your breach of these Terms.

This indemnity survives termination of your account and these Terms.

18.Suspension & termination

You may cancel your Subscription at any time as described in our Refund & Cancellation Policy. We may suspend or terminate your access, immediately and without liability, if you breach these Terms, fail to pay fees when due, use the Service unlawfully or fraudulently, or if we are required to do so by law or by any regulatory or law-enforcement authority. Upon termination, your right to use the Service ceases. We will make Customer Data available for export for a reasonable period, after which it may be deleted in accordance with our Privacy Policy.

19.Changes to these terms

We may update these Terms from time to time. Material changes will be notified by email or through the Service. Your continued use after the changes take effect constitutes acceptance of the revised Terms.

20.Governing law & jurisdiction

These Terms are governed by the laws of India. The courts at Jaipur, Rajasthan shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

21.Contact